Main channel
info@aichef.pro covers product questions, billing, press and partnerships. We read it every working day.
Indicative reply: 24–48 business hours (Spain)
info@aichef.proContact
Talk to a person, not a ticket queue
Questions about a tool, a subscription or a press request go to the same desk. John Guerrero’s team reads info@aichef.pro.
You already have an account
In-app support
Signed-in support on enapp.aichef.pro is the fastest path for a technical or subscription issue: we already see the workspace and the plan.
English workspace · enapp.aichef.pro
Open enapp.aichef.proShort questions
Use WhatsApp when a purchase is stuck and email feels slow. A person replies during Spanish business hours.
+34 744 717 942 · Spain business hours
Open WhatsAppThere is no contact form on this page. Write by email, from your account, or on WhatsApp, and a person answers.
Contact questions
How do I get help if something in the platform fails?
Sign in on enapp.aichef.pro and write from in-app support so we can see the account. If you cannot sign in, email info@aichef.pro with the message on screen.
How do I change plan, download an invoice or cancel?
You do it yourself in the account panel: plan changes, tax details and cancellation, with no lock-in. Each subscription generates an invoice with the VAT that applies to your country. For a specific invoice, email info@aichef.pro from the account address.
Who do I write for press or a partnership?
Email info@aichef.pro with a clear subject. AI Chef Pro is John Guerrero — in kitchens since he was 17, gastronomic consultant since 2010 — and the ChefBusiness group.
Which languages do you answer in?
Support is fluent in Spanish and English. If you write in another language we will do our best to answer. The product itself is available in Spanish, English, French, German, Italian, Portuguese and Dutch. Prices on this site stay in euro.
Is there a published refund policy?
There is no published refund policy for the subscription. We look at each case by email. You can cancel any time from the account panel; there is no lock-in. Digital products state their own guarantee on the product page.
See the platform while you decide
The Member plan is €10 per month with 10,000 credits. The English pricing page includes the 75+ agents. Cancel any time.
